Statistical Inference of the Variables of the Internal Control in a Hospital Entity Through the Perception of its Actors
https://orcid.org/0000-0001-7758-2561
Milagros Caridad Pérez Pravia
https://orcid.org/0000-0003-1519-0022
Ileana Irene Tapia Claro
https://orcid.org/0000-0002-3777-3096
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Being a practice applicable to multiple processes, internal control has been given different names: management control, financial control, administrative control, quality control, production control or internal control. Nowadays, directors are facing the hard task to understand how it works, which is a notable work due to its complexity. Internal control is carried out firstly by the directors and then by the remaining staff. This article aims to carry out a statistical inference of the internal control variables in a hospital based on the information gathered from the perception by the actors involved. To that end, an instrument was developed with 26 items addressing five components of the internal control. Consequently, this work made use of a science pertinent to the inference analysis: Multivariate Statistics using specifically its factor analysis and clustering. As a result, the components are obtained according to the variable weakness, as measured based on the perception by the actors, its validity and its reliability. In addition, it provides the studied hospital directors with a strategy now derived from a diagnosis of the internal variables.
internal control, multivariate analysis, factor analysis, reliability, hospitalControle interno, análise multivariada, análise fatorial, fiabilidade, hospitalanálisis multivariado, análisis factorial, fiabilidad, hospital
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