TY - JOUR AU - Chaparro-López, Cristina AU - González, Rafael Andrés AU - Rivera-Cruz, Pablo Andrés AU - Reyes-Castro, Óscar Alirio PY - 2000/12/28 Y2 - 2024/03/29 TI - Dinámica y fomento del aprendizaje organizacional mediante el uso del Balanced Scorecard JF - Ingenieria y Universidad JA - IyU VL - 4 IS - 2 SE - Articles DO - UR - https://revistas.javeriana.edu.co/index.php/iyu/article/view/34034 SP - 65-73 AB - <p>This paper presents the results of a research project on the construction of a generic model of the Balanced Scorecard. The main objective of the model was to encourage organizational learníng in the users organizations. Such a model was built from a set of well defined criteria and using the theory and methodology of systems dynamics. Results of the model applied in three different organízatíons are shown.</p> ER -