Becerra-Fernández, Mauricio, Milton M. Herrera, Cristian Trejos, and Olga R. Romero. “Resources Allocation in Service Planning Using Discrete-Event Simulation”. Ingenieria y Universidad 25 (June 17, 2021). Accessed April 18, 2024. https://revistas.javeriana.edu.co/index.php/iyu/article/view/25052.