Abstract
Objective: To analyze the factors influencing the demand for cervical cytology results in first-level IPS in Villavicencio. Methods: The design was cross sectional descriptive, retro-prospective with quality-quantitative approach, with a population of 1162 unclaimed results during 2008.A random sample of 322 users and their corresponding results was obtained. Instruments retook the variables from the cytology form and a phone survey with variables that could be influencing the patients` not claiming the results. Results: It was found that most of the population had adverse social, economic and educational conditions and IPS did not meet the delivery of results on the due date. Conclusions: There are administrative determinants to solve and intervene during the consultation by emphasizing the importance of the results for regular monitoring and, if necessary, early treatment.The journal Investigación en Enfermería: Imagen y Desarrollo is registered under a Creative Commons Attribution 4.0 International Public License. Thus, this work may be reproduced, distributed, and publicly shared in digital format, as long as the names of the authors and Pontificia Universidad Javeriana are acknowledged. Others are allowed to quote, adapt, transform, auto-archive, republish, and create based on this material, for any purpose (even commercial ones), provided the authorship is duly acknowledged, a link to the original work is provided, and it is specified if changes have been made. Pontificia Universidad Javeriana does not hold the rights of published works and the authors are solely responsible for the contents of their works; they keep the moral, intellectual, privacy, and publicity rights.
Approving the intervention of the work (review, copy-editing, translation, layout) and the following outreach, are granted through an use license and not through an assignment of rights. This means the journal and Pontificia Universidad Javeriana cannot be held responsible for any ethical malpractice by the authors. As a consequence of the protection granted by the use license, the journal is not required to publish recantations or modify information already published, unless the errata stems from the editorial management process. Publishing contents in this journal does not generate royalties for contributors.