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Santiago Guisao

Luis Rincón

José Arias-Pérez

Resumen

El objetivo de este artículo es analizar el efecto mediador de la Capacidad de Absorción (CAB) en la relación entre las Capacidades de Tecnologías de Información (CTI) y el Desempeño Organizacional, particularmenteel desempeño financiero (DF) y el desempeño no financiero (DnF). El modelo de hipótesis se contrastó en una muestra de empresas manufactureras y de servicios, para ello, se utilizaron ecuaciones estructuralespor el método de mínimos cuadrados parciales. Se encontró que existe una mediación total de CAB en la relación entre CTI y DF, y parcial entre CTI y DnF. En conclusión, para que las CTI logren incidir sobre losresultados empresariales, es necesaria su articulación con habilidades organizacionales blandas como la CAB.

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Keywords

Tecnologías de información, economía emergente, gestión de conocimiento, estrategia de negocios

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Cómo citar
Guisao, S., Rincón, L., & Arias-Pérez, J. (2018). Capacidad de tecnologías de información y desempeño organizacional: efecto mediador de la capacidad de absorción. Cuadernos De Administración, 30(55), 37 - 65. https://doi.org/10.11144/Javeriana.cao.30-55.ctido
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