Palabras clave
costos
management
Spaemann
Cómo citar
Resumen
Este artículo tiene como objetivo poner en diálogo la propuesta del filósofo alemán Robert Spaemann con la literatura reciente del management respecto a la incidencia de la confianza en los costos de la empresa. Desde lo metodológico, se toma como guía el texto de Spaemann denominado Confianza y se realiza una revisión estructurada de literatura en lo relacionado con la confianza y su incidencia en los costos de la empresa en el management. Para ello se utiliza un método hermenéutico basado en la propuesta del diálogo gadameriano. Los principales hallazgos muestran que cuando hay confianza en la empresa y su entorno se da una reducción de costos asociada con la fidelización de clientes, la financiación, el monitoreo y el control.
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Derechos de autor 2023 Carlos Alberto Vargas González, Iván-Darío Toro Jaramillo