Resumo
Este artigo tem como objetivo colocar a proposta de Robert Spaemann em diálogo com a literatura gerencial sobre a incidência da confiança nos custos da empresa. Do ponto de vista metodológico, o texto Confiança de Spaemann (2005) é usado como guia, e uma revisão estruturada da literatura é realizada para explorar a relação entre confiança e sua influência nos custos na gestão. Para isso, é utilizado um método hermenêutico baseado na proposta do diálogo gadameriano. Os principais resultados mostram que, quando há confiança na empresa e em seu ambiente, há uma redução nos custos associados ao controle e ao monitoramento, bem como à gestão das relações com seus stakeholders.
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