Liderazgo de servicio: efecto en la satisfacción laboral y el capital psicológico en la industria de manufactura mexicana
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El liderazgo de servicio es un campo investigativo con atención creciente en la literatura. El objetivo de este trabajo es valorar la influencia del liderazgo de servicio sobre la satisfacción laboral y el capital psicológico. Se utilizó un diseño cuantitativo, no experimental, transversal y explicativo, en la industria manufacturera de exportación mexicana. Se encontró que el liderazgo de servicio favorece las dimensiones del capital psicológico y ayuda a que el trabajador se sienta satisfecho en su empleo. Por ello, se recomienda que las empresas fomenten entre sus líderes, conductas asociadas a este estilo de liderazgo. En trabajos futuros se recomienda indagar en el efecto del liderazgo de servicio sobre variables como el empoderamiento y los comportamientos de ciudadanía organizacional.
Liderazgo de servicio, satisfacción laboral, capital psicológicoServant leadership, job satisfaction, psychological capital
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