Palabras clave
intercambio entre miembros del equipo
felicidad en el trabajo
agotamiento
acoso laboral
Cómo citar
Resumen
Esta investigación, apoyándose en la teoría del intercambio social, tiene como objetivo proporcionar información sobre el efecto moderador del intercambio líder-miembro (LMX) y del intercambio entre miembros del equipo (TMX) sobre la felicidad en el trabajo ante la prevalencia de factores estresantes organizacionales como el burnout y mobbing. Se utilizó un cuestionario electrónico para recolectar datos de 416 empleados de empresas ubicadas en México. Las hipótesis se probaron mediante análisis de regresión múltiple jerárquica. Los resultados mostraron que LMX y TMX moderan el efecto del burnout y el mobbing sobre la felicidad en el trabajo. Los hallazgos sugieren que se debe favorecer una organización funcional en términos de clima laboral, así como fortalecer las relaciones LMX y TMX para evitar los efectos negativos del burnout y el mobbing en el bienestar de los empleados.
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Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Derechos de autor 2025 J. Patricia Muñoz-Chávez, Rigoberto García-Contreras, Héctor Barrios-Quiroz, Rosa L. Muñoz-Chávez