Human Resource Management in Colombian Businesses: Its Characteristics, Challenges, and Contributions. An Approach to an Integral System
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Jan 16, 2012
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Abstract
The specialized literature on human resources management has indicated important conceptual changes as well as changes in the role that human resource management plays in contributing value when it comes to building sustainable competitive advantages using the personnel and as a support to meeting organizational objectives. This article establishes the status of this issue in Colombian businesses, from the resource and capability-based view of the firm and through research that integrates a descriptive focus with a comprehensive one. According to the results, human resource areas are gaining maturity; the area is acknowledged as an organizational capability and the personnel as a source of success; and practice systems are appreciated as a condition for human resource management to add value. Two concerns remain pending: How to properly measure human resource management results and how little it contributes to forming technological capital. The article concludes by proposing an integral human resource management system.
Keywords
human resource management, human resources, human resource management practices, strategic human resource activities, integral human resource systemgestão humana, recursos humanos, práticas de gestão humana, atividades estratégicas de recursos humanos, sistema integral de gestão humanagestión humana, recursos humanos, prácticas de gestión humana, actividades estratégicas de recursos humanos, sistema integral de gestión humana
References
Aon Consulting (2002). Estudio de tendencias de recursos humanos en Colombia. Bogotá.
Armstrong, M. (2006). Handbook of human resource management practice (10a ed.). Philadelphia: Kogan Page.
Barney, J. and Wright, P. M. (1998). On becoming a strategic partner the role of human resources in gaining competitive advantage. Human Resource Management, 37 (1), 31-46.
Becker, B. E.; Huselid, M. A.; Pickus, P. S. and Spratt, M. (1997). Human resources as a source of shareholder value: research and recommendations. Human Resource Management, 36, 39-47.
Beer, M. (1997). The transformation of the human resource function: resolving the tension between a traditional administrative and a new strategic role. Human Resource Management, 36 (1), 49-56.
Begley, T. M. and Boyd, D. P. (2000). Articulating corporate values through human resource policies. Business Horizons, 43 (4), 8-12.
Berg, P. O. (1986). Symbolic management of human resources. Human Resource Management, 25, 557-579.
Birdi, K.; Clegg, C.; Patterson, M.; Robinson, A.; Stride, C. B.; Wall, T. D. and Wood, S. J. (2008). The impact of human resource and operational management practices on company productivity: a longitudinal study. Personnel Psychology, 61, 467-501.
Boston Consulting Group (2008). Creating people advantage: how to address HR challenges worldwide through 2015. Boston.
Calderón, G. (2006). La gestión humana and sus aportes a las organizaciones colombianas. Cuadernos de administración,31 (19), 9-55.
Aproximación a un modelo de gestión humana que agregue valor a la empresa colombiana. (2008). Manizales: Universidad Nacional de Colombia.
Álvarez, C. M. (2006). Características and sentido de las prácticas de gestión humana en las pequeñas empresas. Revista Universidad EAFIT, 42 (142) 26-45.
Calderón, G. y Naranjo, J. C. (2004). Competencias laborales de los gerentes de talento humano. Innovar,23, 80-97.
Calderón, G.; Cuartas, J. y Álvarez, C. M. (2009). Transformación organizacional: una mirada desde la gestión humana: caso de aplicación en una multinacional. Innovar, 20, 19-22.
Calderón, G.; Montes, A. y Tobón, M. P. (2004). Prácticas de recursos humanos and estilo estratégico en la mediana empresa: la experiencia de las empresas de Manizales, Colombia. Revista Universidad EAFIT, 40 (136), 9-25.
Calderón, G.; Naranjo, J. C. y Álvarez, C. M. (2008). Estrategia empresarial y gestión humana en empresas colombianas. Bogotá: Universidad Nacional de Colombia-Unibiblos.
Camelo, C.; Martín, F.; Romero, P. y Valle, R. (2000). Relación entre el tipo y el grado de innovación y el rendimiento de la empresa: un análisis empírico. Economía Industrial, 333, 149-160.
Chan, L.; Shaffer, M. and Snape, E. (2004). In search of sustained competitive advantage: the impact of organizational culture, competitive strategy, and human resource management practices on firm performance. International Journal of Human Resource Management, 15 (1), 17-35.
Chow, I. and Lui, S. (2007). Business strategy, organizational culture, and performance outcomes in China's technology industry. Human Resources Planning, 30 (2), 47-55.
Consejo Regional de Planificación Económica y Social (Corpes), (1995). Estudio de la capacidad tecnológica de la industria manufacturera del occidente colombiano. Pereira: Corpes de Occidente.
De Menezes, L.; Wood, S. and Gelade, G. (2010). The integration of human resource and operation management practices and its link with performance: a longitudinal latent class study. Journal of Operations Management, 28, 455-471.
Dolan, S.; Schuler, R. y Valle, R. (1999). La gestión de los recursos humanos. Madrid: McGraw-Hill Interamericana.
Fitz-enz, J. (1990). El valor añadido por la dirección de recursos humanos: una nueva estrategia para los 90. Bilbao: Deusto.
García, V.; Llorents, F. and Verdú, A. (2006). Antecedents and consequences of organizational innovation and organizational learning in entrepreneurship. Industrial Management & Data Systems, 106 (1), 21-42.
Hewitt Associates (2007). Top companies for leaders study. Fortune Magazine. New York: Time.
Jiménez-Jiménez, D. and Sanz-Valle, R. (2005). Innovation and human resource management fit: an empirical study. International Journal of Manpower,26 (4), 364-381.
Managing human resources in order to promote knowledge management and technical innovation. (2007). Management Research, 5 (2), 81-99.
Lado, A. A. and Wilson, M. C. (1994). Human resource systems and sustained competitive advantage: a competency - based perspective. Academy of Management Review, 19 (4), 669-727.
Marvel, M. and Lumpkin, G. (2007). Technology entrepreneurs' human capital and its effects on innovation radicalness. Entrepreneurship Theory and Practice, 31 (6), 807-822.
McLean, L. (2005). Organizational culture's influence on creativity and innovation: a review of the literature and implications for human resource development. Advances in Developing Human Resources, 7 (2), 226-46.
McWilliams, A.; Van Fleet, D. D. and Wright, P. M. (2001). Strategic management of human resources for global competitive advantage. Journal of Business Strategies, 18, 1-23.
Naranjo-Valencia, J. C.; Sanz-Valle, R. and Jiménez-Jiménez, D. (2010). Organizational culture as determinant of product innovation. European Journal of Innovation Management, 13 (4), 466-480.
Perdomo, J. (2009). Gestión de la calidad total e innovación. Bogotá: Editorial Pontificia Universidad Javeriana.
Price Waterhouse Coopers (2002). Global Human Capital Survey: informe de avance para Colombia: mejores prácticas RH-2002. Bogotá.
US Human capital effectiveness report 2007-2008. (2008). s. l.: Autor.
Saldarriaga, J. G. (2008). Gestión humana: tendencias and perspectivas. Estudios gerenciales,24 (107), 137-59.
Saratoga Institute (2007-2008). US human capital effectiveness report: executive summary. s. l.: Pricewaterhouse Coopers. Recuperado de http://www.pwc.com/extweb/pwcpublications.nsf/docid/62650EBBC242A29585257369006D8BDA
Schein, E. (1988). La cultura empresarial and el liderazgo: una visión dinámica. Barcelona: Plaza y Janés.
Schwab, K.; Sala-i-Martin, X. and Greenhill, R. (2008). The global competitiveness report. Hampshire: Palgrave-Macmillan.
Shrader, R. and Siegel, D. (2007). Assessing the relationship between human capital and firm performance: evidence from technology-based new ventures. Entrepreneurship Theory and Practice, 31 (6), 893-908.
Slagter, F. (2009). HR practices as predictors for knowledge sharing and innovative behavior: a focus on age. International Journal Human Resources Development and Management, 9 (2-3), 223-249.
Snell, S. A.; Youndt, M. A. and Wright, P. (1996). Establishing a framework for research in strategic human resource management: merging resource theory and organizational learning. Research in Personnel and Human Resources Management,14, 61-90.
Studdard, N. and Darby, D. (2008). From social capital to human resource development: a cross cultural study of the role of RM in innovation and entrepreneurship in high technology organizations. European Journal of International Management,3 (2), 333-355.
Urrea, F. y Arango, L. G. (2000). Culturas empresariales en Colombia. En: F. Urrea et al., Innovación and cultura de las organizaciones en tres regiones de Colombia (pp. 41-80). Bogotá: Colciencias-Corporación Calidad.
Valle, R. (coord.), (2004). La gestión estratégica de los recursos humanos. Madrid: Pearson-Prentice Hall.
Wintermantel, K. and Mattimore, K. (1997). The changing world of human resources: matching measures to vission. Human resources management, 36 (3), 337-342.
Yeung, A. K.; Brockbank, J. W. and Ulrich, D. O. (1991). Organizational culture and human resources practices: an empirical assessment. Research in Organizational Change and Development, 5, 59-82.
Armstrong, M. (2006). Handbook of human resource management practice (10a ed.). Philadelphia: Kogan Page.
Barney, J. and Wright, P. M. (1998). On becoming a strategic partner the role of human resources in gaining competitive advantage. Human Resource Management, 37 (1), 31-46.
Becker, B. E.; Huselid, M. A.; Pickus, P. S. and Spratt, M. (1997). Human resources as a source of shareholder value: research and recommendations. Human Resource Management, 36, 39-47.
Beer, M. (1997). The transformation of the human resource function: resolving the tension between a traditional administrative and a new strategic role. Human Resource Management, 36 (1), 49-56.
Begley, T. M. and Boyd, D. P. (2000). Articulating corporate values through human resource policies. Business Horizons, 43 (4), 8-12.
Berg, P. O. (1986). Symbolic management of human resources. Human Resource Management, 25, 557-579.
Birdi, K.; Clegg, C.; Patterson, M.; Robinson, A.; Stride, C. B.; Wall, T. D. and Wood, S. J. (2008). The impact of human resource and operational management practices on company productivity: a longitudinal study. Personnel Psychology, 61, 467-501.
Boston Consulting Group (2008). Creating people advantage: how to address HR challenges worldwide through 2015. Boston.
Calderón, G. (2006). La gestión humana and sus aportes a las organizaciones colombianas. Cuadernos de administración,31 (19), 9-55.
Aproximación a un modelo de gestión humana que agregue valor a la empresa colombiana. (2008). Manizales: Universidad Nacional de Colombia.
Álvarez, C. M. (2006). Características and sentido de las prácticas de gestión humana en las pequeñas empresas. Revista Universidad EAFIT, 42 (142) 26-45.
Calderón, G. y Naranjo, J. C. (2004). Competencias laborales de los gerentes de talento humano. Innovar,23, 80-97.
Calderón, G.; Cuartas, J. y Álvarez, C. M. (2009). Transformación organizacional: una mirada desde la gestión humana: caso de aplicación en una multinacional. Innovar, 20, 19-22.
Calderón, G.; Montes, A. y Tobón, M. P. (2004). Prácticas de recursos humanos and estilo estratégico en la mediana empresa: la experiencia de las empresas de Manizales, Colombia. Revista Universidad EAFIT, 40 (136), 9-25.
Calderón, G.; Naranjo, J. C. y Álvarez, C. M. (2008). Estrategia empresarial y gestión humana en empresas colombianas. Bogotá: Universidad Nacional de Colombia-Unibiblos.
Camelo, C.; Martín, F.; Romero, P. y Valle, R. (2000). Relación entre el tipo y el grado de innovación y el rendimiento de la empresa: un análisis empírico. Economía Industrial, 333, 149-160.
Chan, L.; Shaffer, M. and Snape, E. (2004). In search of sustained competitive advantage: the impact of organizational culture, competitive strategy, and human resource management practices on firm performance. International Journal of Human Resource Management, 15 (1), 17-35.
Chow, I. and Lui, S. (2007). Business strategy, organizational culture, and performance outcomes in China's technology industry. Human Resources Planning, 30 (2), 47-55.
Consejo Regional de Planificación Económica y Social (Corpes), (1995). Estudio de la capacidad tecnológica de la industria manufacturera del occidente colombiano. Pereira: Corpes de Occidente.
De Menezes, L.; Wood, S. and Gelade, G. (2010). The integration of human resource and operation management practices and its link with performance: a longitudinal latent class study. Journal of Operations Management, 28, 455-471.
Dolan, S.; Schuler, R. y Valle, R. (1999). La gestión de los recursos humanos. Madrid: McGraw-Hill Interamericana.
Fitz-enz, J. (1990). El valor añadido por la dirección de recursos humanos: una nueva estrategia para los 90. Bilbao: Deusto.
García, V.; Llorents, F. and Verdú, A. (2006). Antecedents and consequences of organizational innovation and organizational learning in entrepreneurship. Industrial Management & Data Systems, 106 (1), 21-42.
Hewitt Associates (2007). Top companies for leaders study. Fortune Magazine. New York: Time.
Jiménez-Jiménez, D. and Sanz-Valle, R. (2005). Innovation and human resource management fit: an empirical study. International Journal of Manpower,26 (4), 364-381.
Managing human resources in order to promote knowledge management and technical innovation. (2007). Management Research, 5 (2), 81-99.
Lado, A. A. and Wilson, M. C. (1994). Human resource systems and sustained competitive advantage: a competency - based perspective. Academy of Management Review, 19 (4), 669-727.
Marvel, M. and Lumpkin, G. (2007). Technology entrepreneurs' human capital and its effects on innovation radicalness. Entrepreneurship Theory and Practice, 31 (6), 807-822.
McLean, L. (2005). Organizational culture's influence on creativity and innovation: a review of the literature and implications for human resource development. Advances in Developing Human Resources, 7 (2), 226-46.
McWilliams, A.; Van Fleet, D. D. and Wright, P. M. (2001). Strategic management of human resources for global competitive advantage. Journal of Business Strategies, 18, 1-23.
Naranjo-Valencia, J. C.; Sanz-Valle, R. and Jiménez-Jiménez, D. (2010). Organizational culture as determinant of product innovation. European Journal of Innovation Management, 13 (4), 466-480.
Perdomo, J. (2009). Gestión de la calidad total e innovación. Bogotá: Editorial Pontificia Universidad Javeriana.
Price Waterhouse Coopers (2002). Global Human Capital Survey: informe de avance para Colombia: mejores prácticas RH-2002. Bogotá.
US Human capital effectiveness report 2007-2008. (2008). s. l.: Autor.
Saldarriaga, J. G. (2008). Gestión humana: tendencias and perspectivas. Estudios gerenciales,24 (107), 137-59.
Saratoga Institute (2007-2008). US human capital effectiveness report: executive summary. s. l.: Pricewaterhouse Coopers. Recuperado de http://www.pwc.com/extweb/pwcpublications.nsf/docid/62650EBBC242A29585257369006D8BDA
Schein, E. (1988). La cultura empresarial and el liderazgo: una visión dinámica. Barcelona: Plaza y Janés.
Schwab, K.; Sala-i-Martin, X. and Greenhill, R. (2008). The global competitiveness report. Hampshire: Palgrave-Macmillan.
Shrader, R. and Siegel, D. (2007). Assessing the relationship between human capital and firm performance: evidence from technology-based new ventures. Entrepreneurship Theory and Practice, 31 (6), 893-908.
Slagter, F. (2009). HR practices as predictors for knowledge sharing and innovative behavior: a focus on age. International Journal Human Resources Development and Management, 9 (2-3), 223-249.
Snell, S. A.; Youndt, M. A. and Wright, P. (1996). Establishing a framework for research in strategic human resource management: merging resource theory and organizational learning. Research in Personnel and Human Resources Management,14, 61-90.
Studdard, N. and Darby, D. (2008). From social capital to human resource development: a cross cultural study of the role of RM in innovation and entrepreneurship in high technology organizations. European Journal of International Management,3 (2), 333-355.
Urrea, F. y Arango, L. G. (2000). Culturas empresariales en Colombia. En: F. Urrea et al., Innovación and cultura de las organizaciones en tres regiones de Colombia (pp. 41-80). Bogotá: Colciencias-Corporación Calidad.
Valle, R. (coord.), (2004). La gestión estratégica de los recursos humanos. Madrid: Pearson-Prentice Hall.
Wintermantel, K. and Mattimore, K. (1997). The changing world of human resources: matching measures to vission. Human resources management, 36 (3), 337-342.
Yeung, A. K.; Brockbank, J. W. and Ulrich, D. O. (1991). Organizational culture and human resources practices: an empirical assessment. Research in Organizational Change and Development, 5, 59-82.
How to Cite
Calderón Hernández, G., Naranjo Valencia, J. C., & Álvarez Giraldo, C. M. (2012). Human Resource Management in Colombian Businesses: Its Characteristics, Challenges, and Contributions. An Approach to an Integral System. Cuadernos De Administración, 23(41). https://doi.org/10.11144/Javeriana.cao23-41.ghec
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