Published Dec 9, 2015



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Constanza Díaz Grajales

Yolanda Zapata Bermúdez

Juan Carlos Aristizábal Grisales

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Abstract

This study presents a case analysis to identify differences in access to curative services among people affiliated to the contributive and subsidized system. At the population level, around a tenth of the population feels the need and demand a healing service, 97.8 % being treated. Descriptive, cross-sectional investigation; fundamentals variables were operationalized taking into account the need serviced. Cases were considered, those presenting a health problem in the last month, consulted a formal service and were treated. The results show differences between the regimes of access and satisfaction; for example, in relation to the medicines they claimed 87.8 % of contributive and subsidized 55.9 %, statistically significant differences. Administrative and financial barriers were found; and characteristics of the services that affect access to care and quality in both regimes, demonstrating infringement of the fundamental right to health care.

Keywords

segurança social, acessibilidade a serviços de saúde, necessidades e demandas de serviços de saúde, atendimento médico, utilização, satisfação do pacienteseguridad social, accesibilidad a los servicios de salud, necesidades y demandas de servicios de salud, atención médica, utilización, satisfacción del pacientesocial security, health services accessibility, health services needs and demand, medical care, utilization, patient satisfaction

References
How to Cite
Díaz Grajales, C., Zapata Bermúdez, Y., & Aristizábal Grisales, J. C. (2015). Access and satisfaction related to curative services: Case analysis of the contributory regime and members of the subsidized regime in a strata 2 neighborhood. Cali, Colombia. Gerencia Y Políticas De Salud, 14(29). https://doi.org/10.11144/Javeriana.rgyps14-29.assc
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