Published Dec 28, 2000



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Cristina Chaparro-López, MSc

Rafael Andrés González, PhD

Pablo Andrés Rivera-Cruz

Óscar Alirio Reyes-Castro

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Abstract

This paper presents the results of a research project on the construction of a generic model of the Balanced Scorecard. The main objective of the model was to encourage organizational learníng in the users organizations. Such a model was built from a set of well defined criteria and using the theory and methodology of systems dynamics. Results of the model applied in three different organízatíons are shown.

Keywords
References
Forrester, J. Principles of Systems. Cambridge: MITPress, 1968.

Kaplan, R., y Norton, D. The Balanced. Scorecard: Translatinq Strategy into Action. Boston: Harvard University Press, 1996.

Meyer C. "How the Ríght Measures Help Teams Excel". En: Harvard Business Review,May- June, 1994. p. 45- 54.

Richmond, B. y Peterson, S. An Introduction to Systems Thinking. Ithink© 1992-1997. High Performance Systems, 1997.

Senge, P. et al. La quinta disciplina en la práctica. Barcelona: Granica, 1995.

Sin autor. El Balanced Scorecard en la planificación estratégica. En: http://www.geocities.com. /WallStreet/Floor /9269 /bsc l.html. Fecha de consulta: 1998.
How to Cite
Chaparro-López, C., González, R. A., Rivera-Cruz, P. A. ., & Reyes-Castro, Óscar A. (2000). Dinámica y fomento del aprendizaje organizacional mediante el uso del Balanced Scorecard. Ingenieria Y Universidad, 4(2), 65–73. Retrieved from https://revistas.javeriana.edu.co/index.php/iyu/article/view/34034
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Articles

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