Ilse Maria Beuren

Stella Maris Lima Altoé

Delci Grapégia Dal Vesco


El propósito de este estudio es investigar la relación entre la justicia organizacional y el comportamiento de la ciudadanía organizacional de los empleados desde la perspectiva del Sistema de Medición del Desempeño Estratégico. Se llevó a cabo una encuesta online teniendo como muestra 105 empleados de una cooperativa de crédito. Para probar las hipótesis replicadas de Burney, Henle e Widener (2009), se utilizó el modelo de ecuaciones estructurales. Los resultados muestran que sólo la relación entre el grado de validez técnica del sistema y la justicia distributiva no fue significativa. Así, se concluye que los resultados son similares a los de Burney, Henle y Widener (2009), y para futuras investigaciones se propone explicar la hipótesis sin confirmar.



Desempeño estratégico, justicia organizacional, comportamiento de ciudadanía organizacional.

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Cómo citar
Beuren, I., Lima Altoé, S., & Dal Vesco, D. (2016). Percepción de justicia y comportamiento de ciudadanía organizacional: un estudio en perspectiva del sistema de medición de desempeño estratégico. Cuadernos De Administración, 28(51), 133-157. https://doi.org/10.11144/Javeriana.cao28-51.pjcc