Publicado May 3, 2016


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Ilse Maria Beuren

Stella Maris Lima Altoé

Delci Grapégia Dal Vesco



El propósito de este estudio es investigar la relación entre la justicia organizacional y el comportamiento de la ciudadanía organizacional de los empleados desde la perspectiva del Sistema de Medición del Desempeño Estratégico. Se llevó a cabo una encuesta online teniendo como muestra 105 empleados de una cooperativa de crédito. Para probar las hipótesis replicadas de Burney, Henle e Widener (2009), se utilizó el modelo de ecuaciones estructurales. Los resultados muestran que sólo la relación entre el grado de validez técnica del sistema y la justicia distributiva no fue significativa. Así, se concluye que los resultados son similares a los de Burney, Henle y Widener (2009), y para futuras investigaciones se propone explicar la hipótesis sin confirmar.


justiça organizacional, comportamento de cidadania organizacional, desempenho estratégicojusticia organizacional, comportamiento de ciudadanía organizacional., desempeño estratégicoorganizational justice, organizational citizenship behavior, strategic performance

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Cómo citar
Beuren, I. M., Lima Altoé, S. M., & Dal Vesco, D. G. (2016). Percepción de justicia y comportamiento de ciudadanía organizacional: un estudio en perspectiva del sistema de medición de desempeño estratégico. Cuadernos De Administración, 28(51), 133-157.