Experiential Learning with Global Virtual Teams: Developing Intercultural and Virtual Competencies
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dic 15, 2016
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Anne Marie Zwerg-Villegas
http://orcid.org/0000-0002-4595-8955
Jaime Humberto Martínez-Díaz
http://orcid.org/0000-0002-9281-0267
http://orcid.org/0000-0002-4595-8955
Jaime Humberto Martínez-Díaz
http://orcid.org/0000-0002-9281-0267
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Resumen
Este estudio evalúa el impacto del Equipo Global Virtual (GVT) cuyo enfoque es el aprendizaje experimental dentro de la educación de negocios. Durante el primer semestre de 2014, 2.494 estudiantes universitarios de negocios (provenientes de 37 países de todos los continentes habitados) participaron en el proyecto llamado X-Cultura. Este estudio aporta evidencia sobre la utilidad de los enfoques basados en GVT y facilita una mejor comprensión de los desafíos y las oportunidades de aprendizaje en el uso de este tipo de actividad de aprendizaje experiencial.
Keywords
Global virtual teams, business education, X-Culture, cultural competencesEquipos virtuales globales, educación de negocios, X-Culture, competencias culturales
References
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Butler, C. & Zander, L. (2008). The Business of Teaching and Learning Through Multicultural Teams. Journal of Teaching in International Business, 19(2), 192-218.
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Clark, D. N. & Gibb, J. L. (2006). Virtual Team Learning: An Introductory Study of Team Exercise. Journal of Management Education, 30(6), 765-787.
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Flammia, M.; Cleary, Y. & Slattery, D. M. (2010). Leadership Roles, Socioemotional Communication Strategies, and Technology Use of Irish and US Students in Virtual Teams. IEEE Transactions of Professional Communication, 53(2), 89-101.
Gavidia, J. V.; Hernández-Mogollón, R. & Baena, C. (2005). Using International Virtual Teams in the Business Classroom. Journal of Teaching in International Business, 16(2), 51-74.
Hammer, M. R. (2011). Additional Cross-Cultural Validity Testing of the Intercultural Development Inventory. International Journal of Intercultural Relations, 35(4), 474-487.
Humes, M. & Reilly, A. H. (2008). Managing Intercultural Teams: The eOrganization Exercise. Journal of Management Education, 32(1), 118-137.
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Langlois, G. A.; Barrett-Litoff, J. & Ilacqua, J. A. (2003). Transforming Educational and Business Practices in Belarus. Journal of Teaching in International Business, 14(2-3), 41-66.
Leiba-O'Sullivan, S. (1999). The Distinction between Stable and Dynamic Cross-Cultural Competencies: Implications for Expatriate Trainability. Journal of International Business Studies, 30(4), 709-725.
Lipnack, J. & Stamps, J. (2000). Virtual Teams: People Working Across Boundaries with Technology. 2nd ed. New York: John Wiley & Sons.
Liu, X.; Magjuka, R. J. & Lee, S.-H. (2008). An Examination of the Relationship among Structure, Trust, and Conflict Management Styles in Virtual Teams. Performance Management Quarterly, 21(1), 77-93.
Matveev, A. V. & Nelson, P. E. (2004). Cross Cultural Communication Com- petence and Multicultural Team Performance: Perceptions of American and Russian Managers. International Business Review, 17(5), 520-532.
Maznevski, M. L. & DiStefano, J. J. (2000). Global Leaders are Team Players: Developing Global Learders through Membership in Global Teams. Human Resource Management, 39(2-3), 195-208.
McCall Jr., M. W. & Hollenbeck, G. P. (2002). Developing Global Executives: The Lessons of International Experience. Boston: Harvard Business School Publishing Corporation.
Mintzberg, H. & Gosling, J. (2002). Educating Managers beyond Borders. Academy of Management Learning and Education, 1(1), 64-78.
Oddou, G.; Mendenhall, M. E. & Ritchie, J. B. (2000). Leveraging Travel as a Tool for Global Leadership Development. Human Resource Development, 39(2-3), 159-172.
Rehg, M. T.; Gundlach, M. J. & Grigorian, R. A. (2012). Examining the Influence of Cross-Cultural Training on Cultural Intelligence and Specific Self-Efficacy. Cross-Cultural Management: An International Jour- nal, 19(2), 215-232.
Sherif, M.; Harvey, O. J.; White, B. J.; Hood, W. & Sherif, C. W. (1961). Intergroup Conflict and Cooperation: The Robbers Cave Experiment. Norman, Oklahoma: University Book Exchange.
Sutanto, J.; Kankanhalli, A. & Tan, B. C. (2011). Deriving IT-Mediated Task Coordination Portfolios for Global Virtual Teams. IEEE Transactions of Professional Communication, 54(2), 133-151.
Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F.; Jimé- nez, A.; Wankel, C.; Lei, W. S.; Minor, M. S.; Bryla, P.; Ordeñana, X.; Bode, A.; Schuster, A.; Vaiginiene, E.; Froese, F. J.; Bathula, H.; Yajnik, N.; Baldegger, R.; Huang, V. Z., Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F. & Huang, V. Z. (2013). A Global Classroom? Evaluating the Effectiveness of Global Virtual Collaboration as a Teaching Tool in Management Education. Academy of Management Learning and Education, 12(3), 414-435.
Tonks, D. (2002). Using Marketing Simulations for Teaching and Learning. Reflections on an Evolution. Active Learning in Higher Education, 3(2), 177-194.
Vogel, J. J.; Greenwood-Ericksen, A.; Cannon-Bowers, J. & Bowers, C. A. (2006). Using Virtual Reality with and without Gaming Attributes for Academic Achievement. Journal of Research on Technology in Education, 39(1), 105-118.
Arnold, J.; Loan-Clarke, J.; Harrington, A. & Hart, C. (1999). Student's Perception of Competence Development in Undergraduate Business-related Degrees. Studies in Higher Education, 24(1), 43-59.
Bandura, A. (1977). Social Learning Theory. Englewood Cliffs, New Jersey: Prentice Hall.
Barak, M.; Lipson, A. & Lerman, S. (2006). Wireless Laptops as Means for Promoting Active Learning in Large Lecture Halls. Journal on Research on Technology in Education, 38(3), 245-263. Retrieved from http://files.eric.ed.gov/fulltext/ EJ728904.pdf
Belton, V.; Scott, J. L. & Thornbury-Gould, H. (2006). Developing the Reflective Practitioner-Designing an Undergraduate Class. Interfaces, 36(2), 150-164.
Blanchard, F. A.; Adelman, L. & Cook, S. W. (1975). Effect of Group Success and Failure upon Interpersonal Attraction in Cooperating Interracial Groups. Journal of Personality and Social Psychology, 31(6), 1020-1030.
Blasco, M. (2009). Cultural Pragmatists? Student Perspectives on Learning Culture at a Business School. Academy of Management Learning and Education, 8(2), 174-187.
Bochner, S. (ed.) (1982). Cultures in Contact: Studies in Cross-Cultural Interaction. International Series in Experimental Social Psychology, Vol. 1, Oxford: Pergamon Press.
Brameld, T. (1946). Minority Problems in the Public Schools: A Study of Administrative Policies and Practices in Seven School Systems. New York: Harper & Brothers.
Budd, J. W. (2002). Teaching Labor Relations: Oppor- tunities and Challenges of Using Technology. Journal of Labor Research, 23(3), 355-374.
Butler, C. & Zander, L. (2008). The Business of Teaching and Learning Through Multicultural Teams. Journal of Teaching in International Business, 19(2), 192-218.
Caligiuri, P. & Tarique, I. (2012). Dynamic Cross-Cultural Competencies and Global Leadership Effectiveness. Journal of World Business, 47(4), 612-622.
Chappell, D. S. & Schermerhorn Jr., J. R. (1999). Introducing International Business Experience through Virtual Teamwork. Journal of Teaching in International Business, 10(3-4), 43-59.
Clark, D. N. & Gibb, J. L. (2006). Virtual Team Learning: An Introductory Study of Team Exercise. Journal of Management Education, 30(6), 765-787.
Crittenden, V. & Woodside, A. G. (2007). Building Skills in Thinking: Toward a Pedagogy in Metathinking. Journal of Education for Business, 83(1), 37-43. Recuperado de https://www.academia.edu/15346061/Building_Skills_in_Thinking_Toward_a_Pedagogy_in_ Metathinking?auto=download
Earley, P. C. & Peterson, R. S. (2004). The Elusive Cultural Chameleon: Cultural Intelligence as a New Approach to Intercultural Training for the Global Manager. Academy of Management Learning and Education, 3(1), 100-115.
Eisenberg, J.; Lee, H.-J.; Brück, F.; Brenner, B.; Claes, M.-T.; Mironski, J. & Bell, R. (2013). Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence. Academy of Management Learning and Education, 12(4), 100-115.
Flammia, M.; Cleary, Y. & Slattery, D. M. (2010). Leadership Roles, Socioemotional Communication Strategies, and Technology Use of Irish and US Students in Virtual Teams. IEEE Transactions of Professional Communication, 53(2), 89-101.
Gavidia, J. V.; Hernández-Mogollón, R. & Baena, C. (2005). Using International Virtual Teams in the Business Classroom. Journal of Teaching in International Business, 16(2), 51-74.
Hammer, M. R. (2011). Additional Cross-Cultural Validity Testing of the Intercultural Development Inventory. International Journal of Intercultural Relations, 35(4), 474-487.
Humes, M. & Reilly, A. H. (2008). Managing Intercultural Teams: The eOrganization Exercise. Journal of Management Education, 32(1), 118-137.
Johnson, J. P.; Lenartowicz, T. & Apud, S. (2006). Cross- Cultural Competence in International Business: Toward a Definition and a Model. Journal of International Business Studies, 37(4), 525-543.
Jonsen, K. & Maznevski, M. L. (2010). Gender Diffe- rences in Leadership-Believing is Seeing: Implications for Managing Diversity. Equality, Diversity and Inclusion: An International Journal, 29(6), 549-572. Recuperado de http://homepages.se.edu/cvonbergen/files/2013/01/Gender-Differences-In-Leadership-%E2%80%93-Believing-Is-Seeing_Implications-for-Managing-Diversity.pdf
Jurse, M. & Mulej, M. (2011). The Complexities of Business School Alignment with the Emerging Globalization of Business Education. Kybernetes, 40(9-10), 1440-1458.
Kolb, D. A. (1984). Experiential Learning: Experience as the Source of Learning and Development. Englewood Cliffs, New Jersey: Prentice Hall.
Kolb, A. Y. & Kolb, D. A. (2005). Learning Styles and Learning Spaces: Enhancing Experiential Lear- ning in Higher Education. Academy of Manage- ment Learning and Education, 4(2), 193-212.
Langlois, G. A.; Barrett-Litoff, J. & Ilacqua, J. A. (2003). Transforming Educational and Business Practices in Belarus. Journal of Teaching in International Business, 14(2-3), 41-66.
Leiba-O'Sullivan, S. (1999). The Distinction between Stable and Dynamic Cross-Cultural Competencies: Implications for Expatriate Trainability. Journal of International Business Studies, 30(4), 709-725.
Lipnack, J. & Stamps, J. (2000). Virtual Teams: People Working Across Boundaries with Technology. 2nd ed. New York: John Wiley & Sons.
Liu, X.; Magjuka, R. J. & Lee, S.-H. (2008). An Examination of the Relationship among Structure, Trust, and Conflict Management Styles in Virtual Teams. Performance Management Quarterly, 21(1), 77-93.
Matveev, A. V. & Nelson, P. E. (2004). Cross Cultural Communication Com- petence and Multicultural Team Performance: Perceptions of American and Russian Managers. International Business Review, 17(5), 520-532.
Maznevski, M. L. & DiStefano, J. J. (2000). Global Leaders are Team Players: Developing Global Learders through Membership in Global Teams. Human Resource Management, 39(2-3), 195-208.
McCall Jr., M. W. & Hollenbeck, G. P. (2002). Developing Global Executives: The Lessons of International Experience. Boston: Harvard Business School Publishing Corporation.
Mintzberg, H. & Gosling, J. (2002). Educating Managers beyond Borders. Academy of Management Learning and Education, 1(1), 64-78.
Oddou, G.; Mendenhall, M. E. & Ritchie, J. B. (2000). Leveraging Travel as a Tool for Global Leadership Development. Human Resource Development, 39(2-3), 159-172.
Rehg, M. T.; Gundlach, M. J. & Grigorian, R. A. (2012). Examining the Influence of Cross-Cultural Training on Cultural Intelligence and Specific Self-Efficacy. Cross-Cultural Management: An International Jour- nal, 19(2), 215-232.
Sherif, M.; Harvey, O. J.; White, B. J.; Hood, W. & Sherif, C. W. (1961). Intergroup Conflict and Cooperation: The Robbers Cave Experiment. Norman, Oklahoma: University Book Exchange.
Sutanto, J.; Kankanhalli, A. & Tan, B. C. (2011). Deriving IT-Mediated Task Coordination Portfolios for Global Virtual Teams. IEEE Transactions of Professional Communication, 54(2), 133-151.
Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F.; Jimé- nez, A.; Wankel, C.; Lei, W. S.; Minor, M. S.; Bryla, P.; Ordeñana, X.; Bode, A.; Schuster, A.; Vaiginiene, E.; Froese, F. J.; Bathula, H.; Yajnik, N.; Baldegger, R.; Huang, V. Z., Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F. & Huang, V. Z. (2013). A Global Classroom? Evaluating the Effectiveness of Global Virtual Collaboration as a Teaching Tool in Management Education. Academy of Management Learning and Education, 12(3), 414-435.
Tonks, D. (2002). Using Marketing Simulations for Teaching and Learning. Reflections on an Evolution. Active Learning in Higher Education, 3(2), 177-194.
Vogel, J. J.; Greenwood-Ericksen, A.; Cannon-Bowers, J. & Bowers, C. A. (2006). Using Virtual Reality with and without Gaming Attributes for Academic Achievement. Journal of Research on Technology in Education, 39(1), 105-118.
Cómo citar
Zwerg-Villegas, A. M., & Martínez-Díaz, J. H. (2016). Experiential Learning with Global Virtual Teams: Developing Intercultural and Virtual Competencies. Magis, Revista Internacional De Investigación En Educación, 9(18), 129–146. https://doi.org/10.11144/Javeriana.m9-18.elgv
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