Experiential Learning with Global Virtual Teams: Developing Intercultural and Virtual Competencies
PDF

Keywords

Global virtual teams
business education
X-Culture
cultural competences

How to Cite

Zwerg-Villegas, A. M., & Martínez-Díaz, J. H. (2016). Experiential Learning with Global Virtual Teams: Developing Intercultural and Virtual Competencies. Magis, Revista Internacional De Investigación En Educación, 9(18), 129-146. https://doi.org/10.11144/Javeriana.m9-18.elgv
Almetrics
 
Dimensions
 

Google Scholar
 
Search GoogleScholar

Abstract

This study evaluates the impact of Global Virtual Team (GVT)- based experiential learning in business education. During the first semester of 2014, 2,494 university business students from 37 countries from all inhabited continents participated in the X-Culture project. Post-project surveys applied to a participating group and to a control group of Colombian students reveal significant learning in terms of perceived difficulties related to cultural differences and virtual team coordination. This study provides evidence for the usefulness of GVT-based approaches and facilitates a better understanding of the challenges and learning opportunities in using this type of experiential learning activity.

PDF

Allport, G. W. (1954). The Nature of Prejudice. Cam- bridge, Massachusetts: Addison-Wesley.

Arnold, J.; Loan-Clarke, J.; Harrington, A. & Hart, C. (1999). Student's Perception of Competence Development in Undergraduate Business-related Degrees. Studies in Higher Education, 24(1), 43-59.

Bandura, A. (1977). Social Learning Theory. Englewood Cliffs, New Jersey: Prentice Hall.

Barak, M.; Lipson, A. & Lerman, S. (2006). Wireless Laptops as Means for Promoting Active Learning in Large Lecture Halls. Journal on Research on Technology in Education, 38(3), 245-263. Retrieved from http://files.eric.ed.gov/fulltext/ EJ728904.pdf

Belton, V.; Scott, J. L. & Thornbury-Gould, H. (2006). Developing the Reflective Practitioner-Designing an Undergraduate Class. Interfaces, 36(2), 150-164.

Blanchard, F. A.; Adelman, L. & Cook, S. W. (1975). Effect of Group Success and Failure upon Interpersonal Attraction in Cooperating Interracial Groups. Journal of Personality and Social Psychology, 31(6), 1020-1030.

Blasco, M. (2009). Cultural Pragmatists? Student Perspectives on Learning Culture at a Business School. Academy of Management Learning and Education, 8(2), 174-187.

Bochner, S. (ed.) (1982). Cultures in Contact: Studies in Cross-Cultural Interaction. International Series in Experimental Social Psychology, Vol. 1, Oxford: Pergamon Press.

Brameld, T. (1946). Minority Problems in the Public Schools: A Study of Administrative Policies and Practices in Seven School Systems. New York: Harper & Brothers.

Budd, J. W. (2002). Teaching Labor Relations: Oppor- tunities and Challenges of Using Technology. Journal of Labor Research, 23(3), 355-374.

Butler, C. & Zander, L. (2008). The Business of Teaching and Learning Through Multicultural Teams. Journal of Teaching in International Business, 19(2), 192-218.

Caligiuri, P. & Tarique, I. (2012). Dynamic Cross-Cultural Competencies and Global Leadership Effectiveness. Journal of World Business, 47(4), 612-622.

Chappell, D. S. & Schermerhorn Jr., J. R. (1999). Introducing International Business Experience through Virtual Teamwork. Journal of Teaching in International Business, 10(3-4), 43-59.

Clark, D. N. & Gibb, J. L. (2006). Virtual Team Learning: An Introductory Study of Team Exercise. Journal of Management Education, 30(6), 765-787.

Crittenden, V. & Woodside, A. G. (2007). Building Skills in Thinking: Toward a Pedagogy in Metathinking. Journal of Education for Business, 83(1), 37-43. Recuperado de https://www.academia.edu/15346061/Building_Skills_in_Thinking_Toward_a_Pedagogy_in_ Metathinking?auto=download

Earley, P. C. & Peterson, R. S. (2004). The Elusive Cultural Chameleon: Cultural Intelligence as a New Approach to Intercultural Training for the Global Manager. Academy of Management Learning and Education, 3(1), 100-115.

Eisenberg, J.; Lee, H.-J.; Brück, F.; Brenner, B.; Claes, M.-T.; Mironski, J. & Bell, R. (2013). Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence. Academy of Management Learning and Education, 12(4), 100-115.

Flammia, M.; Cleary, Y. & Slattery, D. M. (2010). Leadership Roles, Socioemotional Communication Strategies, and Technology Use of Irish and US Students in Virtual Teams. IEEE Transactions of Professional Communication, 53(2), 89-101.

Gavidia, J. V.; Hernández-Mogollón, R. & Baena, C. (2005). Using International Virtual Teams in the Business Classroom. Journal of Teaching in International Business, 16(2), 51-74.

Hammer, M. R. (2011). Additional Cross-Cultural Validity Testing of the Intercultural Development Inventory. International Journal of Intercultural Relations, 35(4), 474-487.

Humes, M. & Reilly, A. H. (2008). Managing Intercultural Teams: The eOrganization Exercise. Journal of Management Education, 32(1), 118-137.

Johnson, J. P.; Lenartowicz, T. & Apud, S. (2006). Cross- Cultural Competence in International Business: Toward a Definition and a Model. Journal of International Business Studies, 37(4), 525-543.

Jonsen, K. & Maznevski, M. L. (2010). Gender Diffe- rences in Leadership-Believing is Seeing: Implications for Managing Diversity. Equality, Diversity and Inclusion: An International Journal, 29(6), 549-572. Recuperado de http://homepages.se.edu/cvonbergen/files/2013/01/Gender-Differences-In-Leadership-%E2%80%93-Believing-Is-Seeing_Implications-for-Managing-Diversity.pdf

Jurse, M. & Mulej, M. (2011). The Complexities of Business School Alignment with the Emerging Globalization of Business Education. Kybernetes, 40(9-10), 1440-1458.

Kolb, D. A. (1984). Experiential Learning: Experience as the Source of Learning and Development. Englewood Cliffs, New Jersey: Prentice Hall.

Kolb, A. Y. & Kolb, D. A. (2005). Learning Styles and Learning Spaces: Enhancing Experiential Lear- ning in Higher Education. Academy of Manage- ment Learning and Education, 4(2), 193-212.

Langlois, G. A.; Barrett-Litoff, J. & Ilacqua, J. A. (2003). Transforming Educational and Business Practices in Belarus. Journal of Teaching in International Business, 14(2-3), 41-66.

Leiba-O'Sullivan, S. (1999). The Distinction between Stable and Dynamic Cross-Cultural Competencies: Implications for Expatriate Trainability. Journal of International Business Studies, 30(4), 709-725.

Lipnack, J. & Stamps, J. (2000). Virtual Teams: People Working Across Boundaries with Technology. 2nd ed. New York: John Wiley & Sons.

Liu, X.; Magjuka, R. J. & Lee, S.-H. (2008). An Examination of the Relationship among Structure, Trust, and Conflict Management Styles in Virtual Teams. Performance Management Quarterly, 21(1), 77-93.

Matveev, A. V. & Nelson, P. E. (2004). Cross Cultural Communication Com- petence and Multicultural Team Performance: Perceptions of American and Russian Managers. International Business Review, 17(5), 520-532.

Maznevski, M. L. & DiStefano, J. J. (2000). Global Leaders are Team Players: Developing Global Learders through Membership in Global Teams. Human Resource Management, 39(2-3), 195-208.

McCall Jr., M. W. & Hollenbeck, G. P. (2002). Developing Global Executives: The Lessons of International Experience. Boston: Harvard Business School Publishing Corporation.

Mintzberg, H. & Gosling, J. (2002). Educating Managers beyond Borders. Academy of Management Learning and Education, 1(1), 64-78.

Oddou, G.; Mendenhall, M. E. & Ritchie, J. B. (2000). Leveraging Travel as a Tool for Global Leadership Development. Human Resource Development, 39(2-3), 159-172.

Rehg, M. T.; Gundlach, M. J. & Grigorian, R. A. (2012). Examining the Influence of Cross-Cultural Training on Cultural Intelligence and Specific Self-Efficacy. Cross-Cultural Management: An International Jour- nal, 19(2), 215-232.

Sherif, M.; Harvey, O. J.; White, B. J.; Hood, W. & Sherif, C. W. (1961). Intergroup Conflict and Cooperation: The Robbers Cave Experiment. Norman, Oklahoma: University Book Exchange.

Sutanto, J.; Kankanhalli, A. & Tan, B. C. (2011). Deriving IT-Mediated Task Coordination Portfolios for Global Virtual Teams. IEEE Transactions of Professional Communication, 54(2), 133-151.

Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F.; Jimé- nez, A.; Wankel, C.; Lei, W. S.; Minor, M. S.; Bryla, P.; Ordeñana, X.; Bode, A.; Schuster, A.; Vaiginiene, E.; Froese, F. J.; Bathula, H.; Yajnik, N.; Baldegger, R.; Huang, V. Z., Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F. & Huang, V. Z. (2013). A Global Classroom? Evaluating the Effectiveness of Global Virtual Collaboration as a Teaching Tool in Management Education. Academy of Management Learning and Education, 12(3), 414-435.

Tonks, D. (2002). Using Marketing Simulations for Teaching and Learning. Reflections on an Evolution. Active Learning in Higher Education, 3(2), 177-194.

Vogel, J. J.; Greenwood-Ericksen, A.; Cannon-Bowers, J. & Bowers, C. A. (2006). Using Virtual Reality with and without Gaming Attributes for Academic Achievement. Journal of Research on Technology in Education, 39(1), 105-118.

Magis, International Journal of Research in Education by Pontificia Universidad Javeriana is registered under a Creative Commons Attribution 4.0 International Public License. Thus, this work may be reproduced, distributed, and publicly shared in digital format, as long as the names of the authors and Pontificia Universidad Javeriana are acknowledged. Others are allowed to quote, adapt, transform, auto-archive, republish, and create based on this material, for any purpose (even commercial ones), provided the authorship is duly acknowledged, a link to the original work is provided, and it is specified if changes have behttps://creativecommons.org/licenses/by/4.0/en made. Pontificia Universidad Javeriana does not hold the rights of published works and the authors are solely responsible for the contents of their works; they keep the moral, intellectual, privacy, and publicity rights.

Approving the intervention of the work (review, copy-editing, translation, layout) and the following outreach, are granted through an use license and not through an assignment of rights. This means the journal and Pontificia Universidad Javeriana cannot be held responsible for any ethical malpractice by the authors. As a consequence of the protection granted by the use license, the journal is not required to publish recantations or modify information already published, unless the errata stems from the editorial management process. Publishing contents in this journal does not generate royalties for contributors.

Creative Commons Attribution 4.0 International Public License