Analysis of Adverse Events in the Oral Rehabilitation Area of the Pontificia Universidad Javeriana Dental School, Bogotá
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Background: One of the mechanisms to guarantee the quality of health care is the analysis of adverse events. Oral rehabilitation area is one of the most prone given the complexity of its procedures. Purpose: To analyze the adverse events that occurred in the postdoctoral oral rehabilitation clinic of the Pontificia Universidad Javeriana Dental School in 2013. Methods: Of the 595 clinical records corresponding to all patients who completed their treatment in 2013, 590 met the requirement to be signed by patient and teacher. From the medical records that contained some reported adverse event, following information was recorded: demographic data of patients, type of adverse events reported, possible causes of this events and whether or if they are preventable. Results: In 36 (6.1 %) of the clinical histories analyzed, some report of an adverse event was found. Most frequent adverse event was loss of the restoration (42 %). The cause more frequent was the complete fracture of the restoration (19 %). 58 % of the cases were considered a preventable adverse event. In 61.1 % of the cases, the type of prosthesis affected were fixed denture-retained ones. Conclusions: Frequency of adverse events reported in the medical records of patients treated in the rehabilitation area is low. Considering its preventable characteristic, it is important to register and analyze them to ensure quality in patient care.
dentistry, oral rehabilitation, healthcare management, complications, adverse event, iatrogenic, patient safety, damageodontología, rehabilitación oral, administración en salud, complicaciones, evento adverso, iatrogenia, seguridad del paciente, dañosodontologia, reabilitação oral, gestão de saúde, complicações, evento adverso, iatrogenia, segurança do paciente, dano
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