Abstract
Historically, patients with mental illness have been a highly vulnerable population group, which is most evident in health emergencies such as a pandemic. For this reason, this article describes specific considerations that health personnel may face during the care of this population in a general hospital. It is important to highlight the specific precautions and the need to organize healthcare groups that, in addition to having constant communication with the mental health team, must establish an adequate therapeutic relationship and be prepared to respond to emergency situations such as psychomotor agitation.
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